This site is owned and operated by Capel Incorporated. Your privacy on the Internet
is of the utmost importance to us. At Capel, we want to make your experience online
satisfying and safe.
Because we gather certain types of information about our users, we feel you should
fully understand the terms and conditions surrounding the capture and use of that
information. This Privacy Policy discloses what information we gather and how we
use it.
Collection of Information
We gather certain information automatically and store it in log files. This information
includes internet protocol (IP) addresses, browser type, internet service provider
(ISP), referring/exit pages, operating system, date/time stamp and click stream
data. We use this tracking information to determine which areas of our sites users
like and how well each page performs overall. We do not correlate that aggregate
information with information about individual users and we do not track what individual
users read.
We use cookies on this site. A cookie is a small text file that is stored on a user’s
computer for record-keeping purposes. We use both session ID cookies and persistent
cookies. We use session cookies to make it easier for you to navigate our site.
A session ID cookie expires when you close your browser. We set a persistent cookie
to store personally identifiable information that may be useful on a repetitive
basis when you visit our site. A persistent cookie remains on your hard drive for
an extended period of time. You can remove persistent cookies by following directions
provided in your Internet browser’s “Help” file. If you remove cookies, you may
still use our site, but your ability to use some areas of our site will be limited.
If you purchase a product from us, we will request certain personally identifiable
information from you on our order form. You must provide contact information (such
as name, email and shipping address) and financial information (such as credit card
number and expiration date) that we can use for billing purposes and to fill your
orders.
We may provide you the opportunity to participate in contests or surveys on our
site. If you participate, we will request certain personally identifiable information
from you. Participation in these surveys or contests is completely voluntary and
you therefore have a choice whether or not to disclose this information.
Use of Information
We will use your personally identifiable information to personalize your experience
on our site, to process your orders and applications and to generally manage our
site. In addition, we will use your personally identifiable information to communicate
with you in response to your inquiries, to provide the services you request, and
to manage your account. We may send you information on promotions and we will send
you service-related announcements when it is necessary to do so.
We may use third parties to fulfill orders, to process credit card transactions,
to help us analyze our website and to assist us in marketing, and we will share
personally identifiable information as necessary for the third parties to provide
those services. We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or legal process.
In the event Capel goes through a business transition, such as a merger, acquisition
by another company, or sale of all or a portion of its assets, we have the right
to assign your personally identifiable information to the other party to the transaction.
Children
We will never knowingly request personally identifiable information from anyone
under the age of 13 without requesting parental consent. Links to Other Sites
Links to Other Sites
The Capel sites contain links to other sites that are not owned or controlled by
Capel, including the sites of independent dealers from whom you may purchase Capel
products. The Capel Privacy Policy applies only to information collected on Capel
sites and not to information collected on these linked sites. You should read the
privacy statements of each linked site to fully understand the terms and conditions
surrounding the capture and use of your personally identifiable information on that
site.
Security
The security of your personal information is important to us. When you enter sensitive
information (such as a credit card number) on our registration or order forms, we
encrypt that information using secure socket layer technology (SSL). We have policies
and procedures in place to protect personally identifiable information, both during
transmission and once we receive it. While we consider these policies and procedures
to be adequate, there is still a risk that your personally identifiable information
could be misappropriated. No method of transmission over the Internet, nor method
of electronic storage, is completely secure. Therefore, while we strive to use commercially
acceptable means to protect your personally identifiable information, we cannot
guarantee its absolute security.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this Privacy
Policy so that you are aware of what information we collect, how we use it, and
under what circumstances we disclose it. We reserve the right to modify this Privacy
Policy at any time, so please review it frequently.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact
us by e-mail at custserv@capel.net. Alternatively, you can call us at 1-800-382-6574.